Here you'll find the latest information about shipping during these slightly unusual times.
These are challenging times for everyone and at VOID Watches we're doing our best to keep business running as normal as possible. Our warehouse in Sweden is operating Monday-Friday and we continuously monitor restrictions in shipping to different destinations and of course always making sure that all health guidelines are being met.
So far we haven't had any major disruptions but, there might be occasional delays in some areas and we ask for a little extra patience on behalf of our fantastic couriers and delivery partners. They are all doing an amazing job durring these times.
Because of public holidays no shipments will be processed the following dates 2021/2022:
Here are some details about deliveries to our most common destinations:
For the United States we are only using DHL Express and deliveries are at this point working very well with delivery times of 3-8 working days depending on area. Shipping is free above 100USD, orders below 100USD cost 9USD. Taxes are included in all US orders.
For the European Union we now only offer shipping with DHL or Postnord, this is free for all orders at or above 100USD and takes 3-7 working days. For orders below 100USD shipping quote will be provided during checkout. Taxes are included in all EU orders.
For local deliveries in Sweden we use Postnord and delivery times are usually a few working days. Shipping is free on all orders from 50USD.
GREAT BRITAIN / UK (Post Brexit)
For orders to Great Britain / UK we ship with DHL Express. Shipping is free for all orders at or above 199USD and takes 4-7 working days. For orders below 199USD shipping quote will be provided during checkout. Taxes might be added for UK/GB orders when you receive your order as the UK is no longer part of the EU. The taxes will be handled by the courier and are out of our control but as an approximation assume a 20% VAT and a handling fee will be added.
We're mainly using DHL Express for shipments to Australia and deliveries ere estimated to take 5-8 working days. Shipments over 199USD are free and orders below 199USD cost 12USD.
REST OF WORLD
For other countries we try to keep shipping times updated and you'll see an estimate of time during checkout. If you have any shipping related questions, please don't hesitate to email us at email@example.com and we'll give more detailed information.
As always we're offering a 30-day return window and we count these days after you receive your delivery so there will be ample time in case you change your mind. During the holiday season we're extending our return window to 15 January 2022.
As most small independent businesses these are challenging times for us and I'd like to thank all our customers for their support, every order helps us through these times. The same goes for all other independent businesses, please do what you can to support your favourite stores and brands. We know funds are tight but following and sharing what you like on social media or signing up for newsletters is also helpful and encouraging!
David Ericsson, Founder/Designer VOID Watches
This information was updated 29 November 2021