Our timepieces and cufflinks are covered by a two-year worldwide warranty, from the date of purchase. Warranty excludes select items where otherwise stated such as discontinued products, sale items, samples and corporate gifts.
Excluding all straps, bracelets and batteries, the warranty covers any and all parts of the watch that may need repair due to defects in materials or workmanship under normal use. Warranty does not cover instances where the user has broken the glass/crystal or has dented the watch case.
Please email all warranty claims to firstname.lastname@example.org with proof of original purchase and an image of the damaged product. Once received, a member of the VOID team will assist you from there.
Sheung Wan, Hong Kong S.A.R.
+852 2857 6687
Watches that fall outside of the two-year warranty and/or have been exposed to extreme damage can in most cases be repaired at an additional fee.
Please note that complimentary shipping is not included in warranty claims and samples and sale items are exempt from warranty.
Items bought from unauthorised retailers or that are bought second hand are not covered by warranty.